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Growing with a changing energy market
As a metering company, Enavi helps large-scale energy consumers gain clear insight into their energy consumption. With our platform, Enavi delivers more efficient customer communication, reliable monitoring and future-proof services.
The challenge: from data supplier to partner
Enavi supplies energy metering and data to large business consumers. As the importance of energy insight grows, driven among other things by sustainability ambitions and cost control, Enavi was looking for a platform that offered a clear advantage over existing solutions from traditional providers or manual ways of working. “Customers nowadays expect a metering company to deliver not just data, but insight. The tools we had didn’t support that well enough,” says Rik, Commercial Manager at Enavi.
The solution: innovating with MeterInsight
Together with MeterInsight, Enavi found the right fit: a scalable platform that is easy to use and gives customers tailored insight. The choice for MeterInsight was deliberate, says Commercial Manager Rik: “We didn’t want to commit to an established supplier where we would have little influence. Working with MeterInsight gave us the chance, as an early adopter, to actively help build a solution that truly fits us.” Henrike adds: “The dashboard gives our customers access to current consumption, peak moments and trends. We mainly use it ourselves when handling customer questions. Because everything is well organised, we can act quickly.”
The result: faster onboarding, fewer questions, satisfied customers
New customers simply receive a link and login details from Henrike. Thanks to the automatic tour and the intuitive design, further explanation is rarely needed. “We hardly get any questions about how to use it. That says a lot about the user-friendliness. And when something does come up, support helps us find the answer quickly and effectively.” Enavi is equally enthusiastic about the collaboration: “We have quarterly reviews with MeterInsight and short lines to the development team. The accessibility and speed are a real plus,” says Henrike.
Looking ahead: innovating and optimising together
Enavi is looking ahead. Themes such as smart energy hubs, contracted capacity and energy steering are becoming increasingly important. Rik:
“We want to contribute to balancing business parks. Real-time energy management will be crucial there. As a metering company, we know the connections. The MeterInsight platform could play a role in that, for example through alerts or integrations with energy management systems.”
Although data-driven steering is still on the horizon, Enavi sees that the first step has already been taken by providing reliable insight.
“That lays the foundation for further optimisation.”
Conclusion: MeterInsight as a partner in insight and growth
The collaboration between Enavi and MeterInsight is built on trust, ease of use and shared ambitions. The platform enables Enavi to support its customers proactively and professionally with relevant insights, without complexity.
“It just works. And when we need something, the team is there. For us, that is the ideal collaboration.”
